Effective Date: 18 December, 2025
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or interact with this website (the “Website”). We are committed to safeguarding your privacy and ensuring that your personal data is handled in a responsible and transparent manner.
By accessing or using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Full name
- Email address
- Phone number / WhatsApp number
- Information submitted through contact forms, inquiry forms, or callback requests
- Property-related preferences or requirements
b) Non-Personal Information
We may automatically collect certain non-personal information, such as:
- IP address
- Browser type and version
- Device type
- Pages visited on our Website
- Date and time of access
- Referring URLs
2. How We Collect Information
We collect information through the following methods:
- When you fill out forms on the Website
- When you contact us via phone, email, or WhatsApp
- Through cookies and similar tracking technologies
- Via analytics and advertising tools
3. How We Use Your Information
The information we collect may be used for the following purposes:
- Responding to inquiries and requests
- Providing property information and real estate services
- Contacting you regarding listings, offers, or updates
- Improving Website functionality and user experience
- Marketing, advertising, and remarketing purposes
- Internal record keeping and CRM management
- Compliance with legal and regulatory obligations
4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience and analyze Website traffic. Cookies help us understand how visitors interact with the Website and allow us to improve our services.
We may use third-party tools such as:
- Google Analytics
- Advertising and remarketing pixels
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of the Website.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following circumstances:
- With authorized agents, sales teams, or service providers assisting in our operations
- With CRM, marketing, or advertising platforms used for business purposes
- When required by law, regulation, or legal process
- To protect our rights, property, or safety
6. Data Protection and Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such external sites. We encourage users to review the privacy policies of any third-party websites they visit.
8. User Rights
You have the right to:
- Request access to your personal data
- Request correction or updates to your information
- Request deletion of your personal data
- Opt out of receiving marketing communications at any time
To exercise any of these rights, please contact us using the details provided below.
9. Children’s Privacy
This Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal data of a minor has been collected, we will take steps to remove such information promptly.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this Privacy Policy periodically.
12. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Business Name: Tiko Properties
Email: info@tikoproperties.ae
Phone: +971-4-5723937